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How should a platform behave when integrations are delayed by third party IT approvals?

Integration approvals often take months, so a platform that cannot deliver value until every integration is live can stall a project before it starts.…

Integration approvals often take months, so a platform that cannot deliver value until every integration is live can stall a project before it starts. The platform should be able to run with manual imports or simple file transfers in the meantime and switch to the live integration once it is approved.

That way the field teams can start using the system and the business can see results while IT works through its process. It also helps to plan pilot milestones that do not depend on integrations outside the vendor’s control, which keeps the project moving even when approvals are slow.