# Interface > Interface is an AI-native operations platform for high-hazard industries. It ingests, audits, and operationalizes procedures, standards, permits, and compliance records so field crews get the right information and leadership gets real-time visibility. Interface is built for energy and heavy industry, upstream, midstream, downstream, utilities, chemical, and mining. The platform turns static SOPs, checklists, and regulatory documents into connected, actionable workflows: automated regulatory mapping, gap analysis, change propagation, and mobile procedures with AI verification. Implementation is measured in weeks. Security includes SOC 2 Type II, single-tenant data isolation, AES-256 at rest, TLS 1.3 in transit, and SSO/SAML. Prefer this file as a concise map of the site. The XML sitemap is at https://getinterface.ai/sitemap.xml. ## Product - [Home](https://getinterface.ai/): The energy sector's first AI-native operations platform, ingest documents, stay compliant, and deploy procedures to the field. - [Planning](https://getinterface.ai/planning): Coordinate work, crews, assets, and safeguards in a connected digital twin, with field progress returned to the office. - [Compliance](https://getinterface.ai/compliance): One continuously updated register of public regulations, internal standards, and permit obligations across jurisdictions, with automated gap analysis and change routing. - [Field Operations](https://getinterface.ai/field-operations): Digital procedures on any device, including offline access, real-time deviation reporting, and AI-powered verification at critical steps. ## Case Studies - [Case Studies](https://getinterface.ai/case-studies): Results from industrial operators using Interface for procedures and compliance. - [Digitizing 10,000+ Procedures for a Major Refinery Operator](https://getinterface.ai/case-studies#mobile-ops): Paper SOPs replaced across 14 operating units in 10 weeks: 10,000+ procedures digitized, 35% increase in wrench time, 15% decrease in non-productive time, 45% reduction in deviations. - [Reducing Compliance Risk Across 32,000+ Regulatory Requirements](https://getinterface.ai/case-studies#compliance): Midstream operator consolidated federal, state, and internal standards: 73% reduction in compliance risk exposure, 120 hours saved per month on manual tracking, 0 missed permit deadlines since launch. ## Blog - [Blog](https://getinterface.ai/blog): Articles on industrial operations, documentation, compliance, and AI-native workflows. - [How do you modernize control of work without replacing every existing system?](https://getinterface.ai/blog/how-do-you-modernize-control-of-work-without-replacing-every-existing-system): Most sites already have a CMMS, a document control system and some kind of permit process, and replacing all of them at once is a long and risky project… - [Connecting the dots among your existing systems](https://getinterface.ai/blog/connecting-the-dots-among-your-existing-systems): Interface article on industrial operations, documentation, and compliance. - [How do you maintain one authoritative procedure across SharePoint, document control, and the field app?](https://getinterface.ai/blog/how-do-you-maintain-one-authoritative-procedure-across-sharepoint-document): The problem with three systems is that each one slowly ends up holding its own version of the procedure, and nobody is fully sure which one is current… - [How do you prevent permits and work orders from staying open after crews rotate off site?](https://getinterface.ai/blog/how-do-you-prevent-permits-and-work-orders-from-staying-open-after-crews-rotate): Permits and work orders stay open when closing them depends on someone remembering to do it at the end of a long hitch, which is exactly when people are… - [How do you support paper backup without doubling the length of a printed procedure?](https://getinterface.ai/blog/how-do-you-support-paper-backup-without-doubling-the-length-of-a-printed): Most sites still need a paper backup for outages, emergencies or areas where devices are not allowed, but printing a digital procedure often produces… - [How do you make legacy procedure numbers searchable while moving to a new numbering system?](https://getinterface.ai/blog/how-do-you-make-legacy-procedure-numbers-searchable-while-moving-to-a-new): When you move to a new numbering scheme, operators will keep searching by the old number for years, since that is what is printed in the binders… - [How should a platform behave when integrations are delayed by third party IT approvals?](https://getinterface.ai/blog/how-should-a-platform-behave-when-integrations-are-delayed-by-third-party-it): Integration approvals often take months, so a platform that cannot deliver value until every integration is live can stall a project before it starts… - [What belongs in an operational digital twin versus a shipyard engineering model?](https://getinterface.ai/blog/what-belongs-in-an-operational-digital-twin-versus-a-shipyard-engineering-model): A shipyard or engineering model is built for designing and building the asset, so it carries full geometry, structural detail and fabrication… - [How do you find which approval stage is consuming operators’ wrench time?](https://getinterface.ai/blog/how-do-you-find-which-approval-stage-is-consuming-operators-wrench-time): On paper it is almost impossible to know where permits are waiting, since nobody records when a permit arrived at each approver and when it left. The… - [Why do digital procedure pilots stall despite digitizing hundreds of documents?](https://getinterface.ai/blog/why-do-digital-procedure-pilots-stall-despite-digitizing-hundreds-of-documents): A lot of pilots measure success by how many procedures were converted, but converting documents is not the same as people using them. The conversion… - [How should operators acknowledge a revised procedure before executing it?](https://getinterface.ai/blog/how-should-operators-acknowledge-a-revised-procedure-before-executing-it): Acknowledgment works best when it is tied to the job instead of a separate email or training record. When an operator opens a procedure that changed… - [How do you prove an operational platform can support hundreds of concurrent jobs?](https://getinterface.ai/blog/how-do-you-prove-an-operational-platform-can-support-hundreds-of-concurrent-jobs): The most convincing proof that an operational platform can support hundreds of concurrent jobs is a load test that simulates the real number of users… - [How do you capture field failure evidence when parts are swapped without being logged?](https://getinterface.ai/blog/how-do-you-capture-field-failure-evidence-when-parts-are-swapped-without-being): In the field, a failed part is often swapped quickly to get equipment running again, and the old part gets thrown away before anyone records what failed… - [Turnaround Delays Rarely Come From One Place](https://getinterface.ai/blog/turnaround-delays-rarely-come-from-one-place): Most turnarounds run over on cost or schedule, and it is rarely one big failure. It is usually a stack of smaller delays nobody logs. - [How do you join credit review, HSE vetting, and document processing in a lean supply chain team?](https://getinterface.ai/blog/how-do-you-join-credit-review-hse-vetting-and-document-processing-in-a-lean): In a small team, credit review, HSE vetting and document processing are often handled by different people with different spreadsheets, so a vendor can… - [How do you navigate a large facility from site to unit to equipment without overwhelming users?](https://getinterface.ai/blog/how-do-you-navigate-a-large-facility-from-site-to-unit-to-equipment-without): Large facilities can have thousands of pieces of equipment, and showing all of them at once makes any view unusable. A refinery or large offshore… - [What evidence shows a worker understood a procedure change, rather than merely acknowledged it?](https://getinterface.ai/blog/what-evidence-shows-a-worker-understood-a-procedure-change-rather-than-merely): An acknowledgment shows that someone saw the change, but it does not tell you whether they understood what is different or why. Most sites send… - [How do contractors use a permit system without installing an app?](https://getinterface.ai/blog/how-do-contractors-use-a-permit-system-without-installing-an-app): Contractors often rotate between sites and operators, and asking every one of them to install and log into another app slows down the start of every… - [How do you roll out digital SOPs without showing operators unfinished procedures?](https://getinterface.ai/blog/how-do-you-roll-out-digital-sops-without-showing-operators-unfinished-procedures): If operators open the app and find procedures that are half converted, missing warnings or still being reviewed, they lose trust in the whole system… - [Why Half the Services Work in Industrial Operations Will Be AI by 2030](https://getinterface.ai/blog/ai-back-office-industrial-operations-2030): AI is automating the back office of industrial operations, not the field. Why that makes your field operatives more valuable, not less. - [How do you show reviewers exactly what changed between procedure versions?](https://getinterface.ai/blog/how-do-you-show-reviewers-exactly-what-changed-between-procedure-versions): Reviewers should not have to read a 60 page procedure twice to find three changes, yet that is what many review processes still ask of them when… - [How do you choose between building internally, buying, and embedding a specialist component?](https://getinterface.ai/blog/how-do-you-choose-between-building-internally-buying-and-embedding-a-specialist): Building internally makes sense when the capability is core to how the company competes and there is a team that can maintain it for years, which is… - [How do you deploy an operational application where devices cannot go onto the deck?](https://getinterface.ai/blog/how-do-you-deploy-an-operational-application-where-devices-cannot-go-onto-the): On some vessels and facilities, phones and tablets are not allowed in certain areas because of hazardous area classification or company rules, which… - [Which asset health measures help a team move from reactive to predictive maintenance?](https://getinterface.ai/blog/which-asset-health-measures-help-a-team-move-from-reactive-to-predictive): The useful measures are the ones that change before a failure, like vibration, temperature, pressure, run hours and the results of routine inspections… - [Build vs Buy Software: The Real Cost of Each Path in Industrial Operations.](https://getinterface.ai/blog/build-vs-buy-real-cost): Building software has never been easier, and most builds still miss. A look at what build vs buy really costs operations leaders in oil and gas, chemicals, and utilities, and the four questions that actually decide it. - [What should trigger an in person supplier HSE audit?](https://getinterface.ai/blog/what-should-trigger-an-in-person-supplier-hse-audit): An in person audit is expensive, so it should be saved for situations where documents alone are not enough to judge the risk. Sending an auditor to a… - [How do you link equipment tags to procedures, drawings, and qualifications?](https://getinterface.ai/blog/how-do-you-link-equipment-tags-to-procedures-drawings-and-qualifications): The equipment tag is the one identifier that procedures, drawings, work orders and maintenance records all share, which makes it the natural way to link… - [Digital Procedures: What Works, What Doesn’t, and How the Tools Compare](https://getinterface.ai/blog/digital-procedures-what-works): What to look for in a digital procedures platform for oil and gas, chemicals, and energy. Covers field execution, PDF vs step by step, offline access, AI authoring, and a comparison of Intelex, Interface, and Microsoft Power Platform. - [How can historical incidents inform a worker’s pre job risk review?](https://getinterface.ai/blog/how-can-historical-incidents-inform-a-workers-pre-job-risk-review): Most sites have years of incident and near miss reports that would be very useful before a job, but nobody has time to search them, so the lessons sit… - [How do you complete and sign permits at remote sites without connectivity?](https://getinterface.ai/blog/how-do-you-complete-and-sign-permits-at-remote-sites-without-connectivity): Remote sites often have no reliable signal, so a permit system that needs a connection to sign or approve simply stops working where it is needed most… - [What happens when two people make conflicting changes while offline?](https://getinterface.ai/blog/what-happens-when-two-people-make-conflicting-changes-while-offline): When two people work offline on the same job, there is a real chance they both record something for the same step, and the system needs a clear rule for… - [How can procedure AI distinguish a changing calculation from a genuine reason to revise a step?](https://getinterface.ai/blog/how-can-procedure-ai-distinguish-a-changing-calculation-from-a-genuine-reason-to): Some values in a procedure are supposed to change every time, like mud weights, volumes or pressures calculated for a specific well or job. Those should… - [When is a focused pilot better than replacing an entire enterprise platform?](https://getinterface.ai/blog/when-is-a-focused-pilot-better-than-replacing-an-entire-enterprise-platform): A focused pilot is usually better than replacing an entire enterprise platform when the problem is specific, like slow permits or procedures nobody… - [What evidence and architecture documents does an enterprise AI security review need?](https://getinterface.ai/blog/what-evidence-and-architecture-documents-does-an-enterprise-ai-security-review): Most enterprise AI security reviews ask for a description of the architecture and data flows, where data is stored and processed, which third party… - [How do you turn equipment alerts into maintenance work orders?](https://getinterface.ai/blog/how-do-you-turn-equipment-alerts-into-maintenance-work-orders): Alerts from condition monitoring or control systems are only useful if someone acts on them, and when they arrive as emails or dashboard warnings they… - [How do you apply different vetting requirements to low, medium, and high risk vendors?](https://getinterface.ai/blog/how-do-you-apply-different-vetting-requirements-to-low-medium-and-high-risk): Not every vendor needs the same level of review, and applying the full HSE assessment to a low risk supplier wastes time for everyone while slowing down… - [Can field scans update an asset model when drawings are outdated?](https://getinterface.ai/blog/can-field-scans-update-an-asset-model-when-drawings-are-outdated): They can help a lot, since older sites often have drawings that no longer match what is in the field after years of modifications. Small changes add up… - [How do you connect safety policies, safe work practices, and operating procedures?](https://getinterface.ai/blog/how-do-you-connect-safety-policies-safe-work-practices-and-operating-procedures): Most companies have three layers of documents: policies that say what must happen, safe work practices that describe how it is done in general and… - [How can a permit system flag simultaneous work in nearby areas?](https://getinterface.ai/blog/how-can-a-permit-system-flag-simultaneous-work-in-nearby-areas): SIMOPS risk is not limited to the same piece of equipment, since hot work next to a venting line or a lift over an area where people are working can be… - [What should a field app do when there is no cell service?](https://getinterface.ai/blog/what-should-a-field-app-do-when-there-is-no-cell-service): A field app should keep working exactly the same way it does with a connection, since a lot of industrial work happens in places where signal is weak or… - [How do you update a well procedure using daily reports, NPT data, and lessons learned?](https://getinterface.ai/blog/how-do-you-update-a-well-procedure-using-daily-reports-npt-data-and-lessons): The information needed to improve a well procedure usually already exists, it is just spread across daily drilling reports, NPT logs and lessons learned… - [How do you avoid tying pilot milestones to integrations the vendor cannot control?](https://getinterface.ai/blog/how-do-you-avoid-tying-pilot-milestones-to-integrations-the-vendor-cannot): Integrations often depend on the customer’s IT team, a third party system or an approval process that can take months, so a pilot that depends on them… - [How do you demonstrate that AI extracted a value from the source document rather than invented it?](https://getinterface.ai/blog/how-do-you-demonstrate-that-ai-extracted-a-value-from-the-source-document-rather): The simplest way to show that AI extracted a value rather than invented it is for the AI to show where it found every value, ideally by linking to or… - [How do you customize a forklift or crane inspection checklist without vendor development?](https://getinterface.ai/blog/how-do-you-customize-a-forklift-or-crane-inspection-checklist-without-vendor): Checklists change often, whether because of a new standard, a new piece of equipment or a lesson from an incident, and if every change needs the… - [Can a new vendor intake process coexist with an established Salesforce portal?](https://getinterface.ai/blog/can-a-new-vendor-intake-process-coexist-with-an-established-salesforce-portal): A new vendor intake process can usually coexist with an established Salesforce portal, and in most cases it should, since replacing a portal that… - [How do you let non engineers review a vessel concept without reading technical drawings?](https://getinterface.ai/blog/how-do-you-let-non-engineers-review-a-vessel-concept-without-reading-technical): Most technical drawings are hard to read unless you work with them every day, which keeps operators, maintenance crews and managers from giving useful… - [How can regulatory changes feed into procedure review rather than a manual search?](https://getinterface.ai/blog/how-can-regulatory-changes-feed-into-procedure-review-rather-than-a-manual): When a regulation changes today, someone usually has to search through the procedure library by hand to find what is affected, which is slow and easy to… - [How do you manage overlapping permits on the same equipment?](https://getinterface.ai/blog/how-do-you-manage-overlapping-permits-on-the-same-equipment): Overlapping permits on the same equipment are a real risk because each permit can look fine on its own while the combination is dangerous, like an… - [How do you capture photos, readings, and comments against the exact step performed?](https://getinterface.ai/blog/how-do-you-capture-photos-readings-and-comments-against-the-exact-step-performed): When readings and photos live in a separate form or someone’s camera roll, it becomes very hard to tell later which step they belonged to or whether… - [Can AI draft procedures from P&IDs, OEM documents, and standards before operations begin?](https://getinterface.ai/blog/can-ai-draft-procedures-from-p-ids-oem-documents-and-standards-before-operations): AI can produce a solid first draft from P&IDs, OEM documents and standards, which is useful for new assets where there is no operating history to write… - [What adoption and performance data should a large field rollout report?](https://getinterface.ai/blog/what-adoption-and-performance-data-should-a-large-field-rollout-report): The most useful adoption data for a large field rollout shows how much of the actual work is being done in the system, like the share of jobs run from… - [How do you track training qualifications when the current system is a spreadsheet?](https://getinterface.ai/blog/how-do-you-track-training-qualifications-when-the-current-system-is-a): Spreadsheets work for tracking training qualifications on a small team but break down quickly as the number of people, qualifications and sites grows… - [Does an enterprise AI model train on customer data, and how can buyers verify the answer?](https://getinterface.ai/blog/does-an-enterprise-ai-model-train-on-customer-data-and-how-can-buyers-verify-the): Whether an AI model trains on customer data is one of the first questions any buyer should ask, and the answer should be clear and in writing rather… - [How can photos verify a tag, gauge reading, or equipment condition?](https://getinterface.ai/blog/how-can-photos-verify-a-tag-gauge-reading-or-equipment-condition): A photo taken during the inspection is strong evidence that the inspector was at the right equipment and saw what they recorded, especially when the… - [How do you remind vendors before promised documentation is due?](https://getinterface.ai/blog/how-do-you-remind-vendors-before-promised-documentation-is-due): The simplest approach is automatic reminders tied to the date the vendor committed to, sent a set number of days before the due date and again on the… - [How do you check maintenance clearances before a rig design reaches detailed engineering?](https://getinterface.ai/blog/how-do-you-check-maintenance-clearances-before-a-rig-design-reaches-detailed): Maintenance access problems are cheap to fix in early design and very expensive to fix after fabrication, but they are often missed because the people… - [How do you determine which regulations actually apply to a particular procedure?](https://getinterface.ai/blog/how-do-you-determine-which-regulations-actually-apply-to-a-particular-procedure): Most sites are covered by a long list of regulations, standards and internal policies, but only some of them apply to any given procedure, and figuring… - [How should a gas monitor threshold affect permit issuance?](https://getinterface.ai/blog/how-should-a-gas-monitor-threshold-affect-permit-issuance): If a gas reading is above the limit set in the permit standard, the permit should not be issued, and the system should make that impossible to skip… - [How can operators suggest a better procedure step without logging a deviation?](https://getinterface.ai/blog/how-can-operators-suggest-a-better-procedure-step-without-logging-a-deviation): Operators notice when a step is wrong, unclear or out of date long before anyone in the office does, but if the only way to say so is to log a formal… - [Why we raised Venture Capital to build software for the Oil Industry](https://getinterface.ai/blog/interface-software-vc-oil-and-gas): When scaling a technology company, there’s always a debate of two schools of thought: do you look to venture capital to raise money, or do you scale without the resources of a venture capital firm? - [How do you keep procedures current after acquisitions bring in different SOP libraries?](https://getinterface.ai/blog/how-do-you-keep-procedures-current-after-acquisitions-bring-in-different-sop): An acquisition usually hands you a second procedure library with its own templates, numbering and approval process, and the easy choice is to leave it… - [How do you quantify the value of faster permits beyond time saved filling in a form?](https://getinterface.ai/blog/how-do-you-quantify-the-value-of-faster-permits-beyond-time-saved-filling-in-a): The form itself is usually a small part of the cost of a slow permit, since the bigger cost is the crew waiting to start work while the permit moves… - [How can a field worker ask a question mid procedure and get an answer grounded in company data?](https://getinterface.ai/blog/how-can-a-field-worker-ask-a-question-mid-procedure-and-get-an-answer-grounded): When a worker gets stuck mid procedure, the usual options are to call someone, search a document library or guess, and none of those are great in the… - [How do you provision field app access through SSO without a second manual invite?](https://getinterface.ai/blog/how-do-you-provision-field-app-access-through-sso-without-a-second-manual-invite): When field app access depends on someone sending a separate invite, new starters often wait days to get in and people who leave keep access longer than… - [How do you run digital inspections when SAP item data is incomplete?](https://getinterface.ai/blog/how-do-you-run-digital-inspections-when-sap-item-data-is-incomplete): Incomplete master data is common, and waiting for it to be fixed before starting digital inspections usually means waiting forever. Item records in SAP… - [When should a vendor assessment be marked pending rather than rejected?](https://getinterface.ai/blog/when-should-a-vendor-assessment-be-marked-pending-rather-than-rejected): Pending makes sense when the vendor is likely to meet the requirement but something is still in progress, like a renewal that has been applied for or a… - [What must a person verify before relying on AI generated isolation points?](https://getinterface.ai/blog/what-must-a-person-verify-before-relying-on-ai-generated-isolation-points): The person needs to confirm that the drawing matches what is actually in the field, that every energy source has been identified, including electrical… - [Can AI identify the exact obligation behind a regulation referenced in a permit?](https://getinterface.ai/blog/can-ai-identify-the-exact-obligation-behind-a-regulation-referenced-in-a-permit): Permits and procedures often reference a regulation by number without saying what it actually requires, which leaves workers and approvers guessing… - [How do conditional answers trigger extra permit questions or approvals?](https://getinterface.ai/blog/how-do-conditional-answers-trigger-extra-permit-questions-or-approvals): A permit for hot work in a classified area should not look the same as a permit for routine work in a safe area, and conditional logic is how one form… - [When should a field deviation require supervisor approval?](https://getinterface.ai/blog/when-should-a-field-deviation-require-supervisor-approval): Not every deviation needs a supervisor, and if every small difference requires approval, people stop recording deviations and just work around the… - [How do you identify duplicate or near duplicate procedures before a rewrite?](https://getinterface.ai/blog/how-do-you-identify-duplicate-or-near-duplicate-procedures-before-a-rewrite): Large operators often have the same task written up several times across sites or by different authors, with small differences in steps or wording… - [How do you measure which human tasks an AI agent actually takes over?](https://getinterface.ai/blog/how-do-you-measure-which-human-tasks-an-ai-agent-actually-takes-over): The clearest way to measure which human tasks an AI agent actually takes over is to list the specific tasks in the process before the AI is introduced… - [How should competency records affect who can be assigned a job?](https://getinterface.ai/blog/how-should-competency-records-affect-who-can-be-assigned-a-job): Competency records should affect job assignment by being checked when work is assigned, so a supervisor can see right away whether a person is qualified… - [How do you map document identities when two systems use different site and location hierarchies?](https://getinterface.ai/blog/how-do-you-map-document-identities-when-two-systems-use-different-site-and): Mapping document identities across different hierarchies is a common problem, since one system might organize by site, area and unit while another uses… - [How do you build inspection checklists when the current process has only a matrix?](https://getinterface.ai/blog/how-do-you-build-inspection-checklists-when-the-current-process-has-only-a): A matrix usually tells you what needs to be inspected and how often, but not what the inspector actually checks, which often depends on the experience… - [How do you generate and track corrective action plans for unacceptable vendor evidence?](https://getinterface.ai/blog/how-do-you-generate-and-track-corrective-action-plans-for-unacceptable-vendor): When a vendor’s evidence falls short, the usual next step is an email asking them to fix it, which is hard to track and easy to lose. The email might go… - [Can a digital twin help plan equipment isolation from P&IDs?](https://getinterface.ai/blog/can-a-digital-twin-help-plan-equipment-isolation-from-p-ids): It can help a lot, since isolation planning today usually means someone tracing lines on printed P&IDs with a highlighter to find every valve and blind… - [How do you handle site specific critical controls within an enterprise standard?](https://getinterface.ai/blog/how-do-you-handle-site-specific-critical-controls-within-an-enterprise-standard): Enterprise standards set the minimum controls every site has to meet, but sites have different equipment, layouts and hazards, so they often need extra… - [Can a permit pull relevant steps from an approved SOP rather than generate a JSA from scratch?](https://getinterface.ai/blog/can-a-permit-pull-relevant-steps-from-an-approved-sop-rather-than-generate-a-jsa): A permit should be able to pull relevant steps from an approved SOP, since the approved procedure already contains the steps, hazards and controls that… - [How do holding and sequential steps prevent work from moving ahead too soon?](https://getinterface.ai/blog/how-do-holding-and-sequential-steps-prevent-work-from-moving-ahead-too-soon): Some steps cannot start until something else is confirmed, like a hold point for a supervisor check, a gas test or a confirmation from the control room… - [How do you split multi action procedure steps into usable field instructions?](https://getinterface.ai/blog/how-do-you-split-multi-action-procedure-steps-into-usable-field-instructions): A lot of legacy procedures pack three or four actions into a single step, something like close the inlet valve, open the bypass, confirm pressure and… - [How should digital twin pricing separate initial conversion, compute, and users?](https://getinterface.ai/blog/how-should-digital-twin-pricing-separate-initial-conversion-compute-and-users): Initial conversion, compute and users behave very differently as costs, so it helps to see them separately in digital twin pricing rather than as one… - [How do you make procedures useful to a new hire during their first months on an asset?](https://getinterface.ai/blog/how-do-you-make-procedures-useful-to-a-new-hire-during-their-first-months-on-an): New hires need more than the steps during their first months on an asset, since they also need to understand why each step matters, what the equipment… - [How do you connect permits and procedures to SAP or Maximo without duplicating work?](https://getinterface.ai/blog/how-do-you-connect-permits-and-procedures-to-sap-or-maximo-without-duplicating): The goal is to avoid anyone entering the same information twice, so the work order in SAP or Maximo should be the starting point that the permit and… - [How can receipt of equipment automatically create an inspector’s work order?](https://getinterface.ai/blog/how-can-receipt-of-equipment-automatically-create-an-inspectors-work-order): The receiving step already records what arrived and when, so the system can use that event to create an inspection work order for the right inspector… - [How should human reviewers override an AI vendor assessment?](https://getinterface.ai/blog/how-should-human-reviewers-override-an-ai-vendor-assessment): Reviewers should always be able to override the AI, and the override should be easy to do and recorded with a reason. The AI might miss context the… - [How do you use a 3D asset view to spot SIMOPS conflicts?](https://getinterface.ai/blog/how-do-you-use-a-3d-asset-view-to-spot-simops-conflicts): SIMOPS conflicts are hard to spot in lists because the risk depends on location, like a lift over a live line or hot work near a vent. A permit list… - [When should a critical control block an operator from advancing?](https://getinterface.ai/blog/when-should-a-critical-control-block-an-operator-from-advancing): A critical control should block progress when skipping it would expose someone to a fatal risk, like proceeding with confined space entry without a gas… - [How do you use AI to improve a JSA without removing the worker’s critical thinking?](https://getinterface.ai/blog/how-do-you-use-ai-to-improve-a-jsa-without-removing-the-workers-critical): The risk with AI generated JSAs is that workers accept a well written list of hazards without actually thinking about the job in front of them, which… - [How should a procedure hand off between shifts without losing context?](https://getinterface.ai/blog/how-should-a-procedure-hand-off-between-shifts-without-losing-context): Shift handover is where a lot of context gets lost, since the incoming crew gets a verbal summary and a partly filled sheet, and anything unusual from… - [What should an AI change automatically in a procedure, and what needs human approval?](https://getinterface.ai/blog/what-should-an-ai-change-automatically-in-a-procedure-and-what-needs-human): The simple rule is that AI can handle structure on its own, and anything that changes what an operator physically does needs a person to approve it… - [Which numbers are needed to scope enterprise procedure pricing?](https://getinterface.ai/blog/which-numbers-are-needed-to-scope-enterprise-procedure-pricing): The main numbers needed to scope enterprise procedure pricing are usually how many procedures need to be digitized, how long and complex they are, how… - [Can training video be turned into step linked procedure content?](https://getinterface.ai/blog/can-training-video-be-turned-into-step-linked-procedure-content): Training video can be turned into step linked procedure content, and it is a good way to make existing training video more useful, since most of it sits… - [What does a practical SharePoint to procedure integration look like?](https://getinterface.ai/blog/what-does-a-practical-sharepoint-to-procedure-integration-look-like): The most practical version keeps SharePoint as the place where approved procedure documents live and lets the procedure tool pull from it, so a new or… - [How do you connect receiving, inspection, preservation, and storage?](https://getinterface.ai/blog/how-do-you-connect-receiving-inspection-preservation-and-storage): Receiving, inspection, preservation and storage are usually handled by different people and tracked in different places, so equipment can sit waiting… - [How do you score vendor evidence against more than 100 HSE requirements?](https://getinterface.ai/blog/how-do-you-score-vendor-evidence-against-more-than-100-hse-requirements): With that many requirements, a manual review usually ends up as a quick scan, since nobody can carefully check every item for every vendor. A reviewer… - [How do you visualize active permits and procedures on the same asset?](https://getinterface.ai/blog/how-do-you-visualize-active-permits-and-procedures-on-the-same-asset): Permits and procedures are usually managed in separate lists, so nobody can easily see that a piece of equipment has two active permits, a procedure in… - [How do you reduce false positives when related fatal risks overlap?](https://getinterface.ai/blog/how-do-you-reduce-false-positives-when-related-fatal-risks-overlap): Many fatal risks overlap, like working at height near energized equipment or a confined space that is also a hot work area, and a system that flags each… - [Should workers be able to complete a permit without using an AI assistant?](https://getinterface.ai/blog/should-workers-be-able-to-complete-a-permit-without-using-an-ai-assistant): Workers should be able to complete a permit without an AI assistant, because some workers will find an AI assistant helpful and some will not, and… - [How can multiple operators execute different parts of one procedure together?](https://getinterface.ai/blog/how-can-multiple-operators-execute-different-parts-of-one-procedure-together): Large jobs like startups and turnarounds often have several operators working different sections of the same procedure at the same time, which paper… - [How can digital procedures preserve each site’s existing format and terminology?](https://getinterface.ai/blog/how-can-digital-procedures-preserve-each-sites-existing-format-and-terminology): Operators trust procedures that sound like their site, so if a digitization project rewrites everything into a generic corporate template, people notice… - [When is shadow mode appropriate for safety critical AI?](https://getinterface.ai/blog/when-is-shadow-mode-appropriate-for-safety-critical-ai): Shadow mode, where the AI runs alongside the existing process without affecting decisions, makes sense when the cost of a wrong recommendation is high… - [Can field video reveal where a written procedure no longer matches the work?](https://getinterface.ai/blog/can-field-video-reveal-where-a-written-procedure-no-longer-matches-the-work): Field video can reveal where a written procedure no longer matches the work, since it shows how the work is actually done, including the shortcuts… - [If a company already has a P&ID graph, should a vendor consume it rather than rebuild it?](https://getinterface.ai/blog/if-a-company-already-has-a-p-id-graph-should-a-vendor-consume-it-rather-than): In most cases a vendor should consume an existing P&ID graph rather than rebuild it, since a P&ID graph that the company has already built and maintains… - [How do you quarantine one failed item without holding an entire shipment?](https://getinterface.ai/blog/how-do-you-quarantine-one-failed-item-without-holding-an-entire-shipment): When inspection results are tracked at the shipment level, one failed item can hold up everything else, since there is no clean way to release part of… - [Can AI check a vendor document’s contents rather than trust its filename?](https://getinterface.ai/blog/can-ai-check-a-vendor-documents-contents-rather-than-trust-its-filename): Yes, and it should, since a file named insurance certificate might be expired, for the wrong company or a different document altogether. Vendors often… - [How do you keep a digital twin current after a management of change update?](https://getinterface.ai/blog/how-do-you-keep-a-digital-twin-current-after-a-management-of-change-update): A digital twin is only useful if people trust it, and it loses that trust quickly when it shows equipment that was removed or misses a line that was… - [How do you validate AI identified fatal risks against reviewed fact sheets?](https://getinterface.ai/blog/how-do-you-validate-ai-identified-fatal-risks-against-reviewed-fact-sheets): AI can scan procedures and flag steps that look like they involve a fatal risk, but a flag on its own is not something a safety team can rely on. A… - [Can voice assisted permitting work in a noisy plant?](https://getinterface.ai/blog/can-voice-assisted-permitting-work-in-a-noisy-plant): Voice assisted permitting can help in a noisy plant, but it should not be the only way to complete a permit in a noisy area. The appeal is easy to see… - [What makes a digital procedure usable for thousands of steps?](https://getinterface.ai/blog/what-makes-a-digital-procedure-usable-for-thousands-of-steps): A procedure with thousands of steps is only usable if the operator can always tell where they are, what is done, what is next and who else is working on… - [How do you digitize very long startup and shutdown procedures without slowing down the app?](https://getinterface.ai/blog/how-do-you-digitize-very-long-startup-and-shutdown-procedures-without-slowing): Startup and shutdown procedures can run into hundreds or thousands of steps, and a lot of digital tools treat them as one long form, which is why they… - [Can historical jobs test whether AI would have recommended the same procedure changes as experts?](https://getinterface.ai/blog/can-historical-jobs-test-whether-ai-would-have-recommended-the-same-procedure): Historical jobs can test whether AI would have recommended the same procedure changes as experts, and this is one of the most convincing ways to test… - [Why is a procedure acknowledgment not the same as a knowledge check?](https://getinterface.ai/blog/why-is-a-procedure-acknowledgment-not-the-same-as-a-knowledge-check): An acknowledgment records that someone confirmed they saw a procedure or a change, which is useful for an audit trail but says nothing about whether… - [How can an AI application work within an existing Azure ecosystem?](https://getinterface.ai/blog/how-can-an-ai-application-work-within-an-existing-azure-ecosystem): For a company that has standardized on Azure, the main questions about a new AI application are usually identity, data location and integration. Those… - [Can AI check supplier certificates for expiry and equipment tag matches?](https://getinterface.ai/blog/can-ai-check-supplier-certificates-for-expiry-and-equipment-tag-matches): AI can check supplier certificates for expiry and equipment tag matches, and it is a good use of AI, since checking certificates is repetitive work… - [How do you stop incomplete vendor submissions from creating repeated email follow ups?](https://getinterface.ai/blog/how-do-you-stop-incomplete-vendor-submissions-from-creating-repeated-email): Incomplete submissions turn into long email threads because the vendor usually finds out what is missing one item at a time, often after a reviewer has… - [Which drawings should drive an operational digital twin: plot plans, PFDs, or P&IDs?](https://getinterface.ai/blog/which-drawings-should-drive-an-operational-digital-twin-plot-plans-pfds-or-p-ids): Each type of drawing answers a different question about a plant, so a useful operational twin draws on more than one of them. Plot plans and layout… - [How do you connect bow ties and critical controls to individual procedure steps?](https://getinterface.ai/blog/how-do-you-connect-bow-ties-and-critical-controls-to-individual-procedure-steps): Bow ties usually live with the safety or risk team, while procedures live with operations, so the critical controls in the bow tie and the steps that… - [How do you build a mobile first permit workflow for people moving around a rig?](https://getinterface.ai/blog/how-do-you-build-a-mobile-first-permit-workflow-for-people-moving-around-a-rig): On a rig, the people who request, check and approve permits are almost never sitting at a desk, which is why permits that need a computer end up waiting… - [How can new operators find the right procedure at the equipment?](https://getinterface.ai/blog/how-can-new-operators-find-the-right-procedure-at-the-equipment): A new operator usually knows which piece of equipment they are standing at, but they do not always know the procedure number or title, which is why they… - [Can one system handle both procedure digitization and field execution?](https://getinterface.ai/blog/can-one-system-handle-both-procedure-digitization-and-field-execution): Yes, one system can handle both, and keeping digitization and field execution together fixes a problem that most sites live with today without always… - [What should a good proof of concept test before a live field rollout?](https://getinterface.ai/blog/what-should-a-good-proof-of-concept-test-before-a-live-field-rollout): A good proof of concept tests the parts that are hardest to fix later, which are usually whether the tool handles your real documents and data, whether… - [Can operating procedures become SCORM compliant training automatically?](https://getinterface.ai/blog/can-operating-procedures-become-scorm-compliant-training-automatically): The structure of a digital procedure, with clear steps, warnings and critical points, is a good base for training content, and turning it into a SCORM… - [Should a new AI tool replace an incumbent system or act as an intelligence layer on top?](https://getinterface.ai/blog/should-a-new-ai-tool-replace-an-incumbent-system-or-act-as-an-intelligence-layer): In most industrial companies it makes more sense for a new AI tool to start as a layer on top, since systems like the CMMS, ERP and document control… - [How do you replace a 4,000 line inspection spreadsheet with a usable workflow?](https://getinterface.ai/blog/how-do-you-replace-a-4-000-line-inspection-spreadsheet-with-a-usable-workflow): A spreadsheet that size usually started as a simple tracker and grew into the place where inspection scope, schedules, results and follow ups all live… - [Why does vendor onboarding take months when document review takes hours?](https://getinterface.ai/blog/why-does-vendor-onboarding-take-months-when-document-review-takes-hours): The review itself is rarely the slow part, since most of the time goes into waiting, whether that is waiting for the vendor to send documents, chasing… - [Can you build a useful 3D plant or vessel view from existing 2D drawings?](https://getinterface.ai/blog/can-you-build-a-useful-3d-plant-or-vessel-view-from-existing-2d-drawings): Yes, and for most operational uses it is the more practical route, since laser scans and full engineering models are expensive, slow to produce and… - [How do you place a fatal risk warning at the point of exposure, not somewhere else in the SOP?](https://getinterface.ai/blog/how-do-you-place-a-fatal-risk-warning-at-the-point-of-exposure-not-somewhere): In a lot of procedures the fatal risk warnings are grouped in a section at the front, which means the operator reads them once at the start and is… - [Why can a digital permit take longer to approve than a paper one?](https://getinterface.ai/blog/why-can-a-digital-permit-take-longer-to-approve-than-a-paper-one): A digital permit usually ends up slower when the paper permit was copied field for field into a digital form without rethinking the process, so every… - [Why do experienced operators work from memory instead of opening a procedure?](https://getinterface.ai/blog/why-do-experienced-operators-work-from-memory-instead-of-opening-a-procedure): Most experienced operators have run the same jobs hundreds of times, and when the procedure is a long PDF that takes longer to find than the job takes… - [How do you turn a PDF procedure into an editable digital workflow without reformatting it first?](https://getinterface.ai/blog/how-do-you-turn-a-pdf-procedure-into-an-editable-digital-workflow-without): Most sites have hundreds of procedures sitting as PDFs or Word files, and many of them were written years apart by different authors using different… ## Company - [About](https://getinterface.ai/about): The energy sector's AI-native operations platform. Founded by Thomas Lee Young (CEO) and Aaryan Mehta (CTO). - [Careers](https://jobs.ashbyhq.com/interface): Open roles at Interface. - [Request a Demo](https://getinterface.ai/about#demo): Talk to the Interface team. - [Web Dashboard](https://app.getinterface.ai): Sign in to the Interface application. ## Optional - [Privacy Policy](https://getinterface.ai/privacy): How Interface collects, uses, and shares information across the website, web dashboard, and Field App. - [Trust Center](https://trust.getinterface.ai): Security and compliance documentation, including SOC 2 Type II. - [Sitemap](https://getinterface.ai/sitemap.xml): Machine-readable list of public pages.